Systemintegration for Financial Services


Requirements & Test Engineering

Requirements & Test Engineering

Planning, development and implementation as well as actual IT operation of different software applications—a major asset for today’s businesses—is at the center of attention.

Active perception of structured and efficient processes as part of sound application management throughout the entire life cycle of software applications ensures this business-value and thus builds well-founded trust in the level of quality of services performed. findic supports businesses in identifying and meeting these quality objectives.

The quality of single IT services and products (e.g. software applications) has to be initiated well before the actual implementation process. The attitude towards quality guidelines and standards has a significant impact on the processes to be used and eventually on the entire organization. Handling requirements and their verification and validation in the software development process is the most effective factor to verify and meet quality requirements.

We identify your success factors across the entire life cycle of software applications (requirements, design, build, deployment, IT operations and improvement) and make your implementation a success.
Our Requirements and Test Engineering approach also ensures a systematic and disciplined procedure along the entire value chain of IT products and projects.

Requirements and Test Engineering service portfolio:

  • Preparing applicable quality guidelines and models
  • Applying and establishing IT standards and methods
  • Planning and implementing IT organization structures
  • Creating and implementing IT governance models
  • Creating guidelines and conceptual frameworks
  • Creating IT application documentation
  • Planning and applying framework-controlled IT processes
  • Developing test strategies and concepts
  • Performing and implementing test procedures and automation
  • Selecting and introducing tools
  • Planning and managing tests
  • Planning and implementing IT application operations
  • Developing and implementing reporting and management accounting
  • Evaluating and improving processes
  • Training

 

R&T Policy

In most cases, requirements and test processes are only organized for single projects. This entails a significant effort and considerably increased costs for requirements management and testing and impedes a lasting value, e.g. through transfer of methods, findings and experiences in a new project. This negative effect is particularly common among projects that do not produce a direct ROI and thus suffer from reduced investments.

A possible and at the same time established approach for handling this problem is to place recurring elements into the line organization’s regulated processes. This approach provides fundamental relief in terms of time and budget to the mostly stressed project organization. The R&T Policy defines the elements that are transferred to the line organization that have to be met among project and permanent test organization.

The R&T Policy demonstrates the quality awareness of IT organizations and provides the clear mandate to implement quality processes as part of requirements management and for the entire test process.

Our services:

  • Evaluating the quality management of IT organizations and projects
  • Preparing a group-wide guideline for requirements and test management
  • Creating a clear reference to the business’ quality management with regard to quality standards and models (incl. ITIL®, CMMI®, SPICE, COBIT®, ISO, IEEE, TMM®, TPI®)
  • Considering requirements specified by law and regulatory and supervisory bodies (incl. HGB, GDPdU, KonTraG, GoBS, MaRisk)

 

R&T Framework

It is quite common for quality guidelines to originate in project situations. When incorporating them into future projects, businesses run the risk that the set of rules does not correspond to the actual core or project business and thus has a negative effect. This is always the case when rules restrict important scopes for decision-making and impede individual procedures. But working without necessary rules is not a solution!

With its R&T Framework, findic recommends a cross-product and cross-project guideline for requirements management and the entire test process. To this purpose, the quality scale has to be linked to a reasonable scope of discretion and the project’s reusability and planning certainty has to be significantly increased.

The R&T Framework can be formulated as a guideline, but also mapped as specific processes. In addition to process and task descriptions, the framework also provides further tools such as document templates and checklists. Project members can thus be individually supported in fulfilling their specific roles throughout the entire test process. At the same time, this approach ensures quality assurance by utilizing predefined result types.

Our services:

  • Creating guidelines for requirements and test management
  • Evaluating and enhancing applied IT quality models
  • Implementing IT service management into IT organization, incl. tool selection and commissioning
  • Designing cross-project regulated processes and organizations
  • Specifying quality requirements as well as risk management requirements for IT projects
  • Designing test infrastructure, tool support and scope of automation
  • Defining prerequisites for implementing requirements management and test procedures
  • Translating guideline into a framework-controlled process, e.g. using a document or knowledge management system, PHP, MS SharePoint or similar

 

R&T Conception

The R&T Policy provides the general setup and the R&T Framework the structures—both a major foundation to implement requirements and their validation in IT projects. These requirements become compulsory during the conceptual design stage of IT projects. In this respect, sets of rules should never be applied dogmatically. R&T Conception focuses on the project’s individual characteristics.

findic offers to design requirements management and tests for all project sizes according to various model approaches. Besides the main concept content such as test strategy, organizational structures, requirements and test processes and tool support, ensuring revisable and auditable documentation is another major goal of R&T Conception.

Our services:

  • Assuring quality of test base documents such as requirements and functional specifications, business and IT concepts
  • Designing comprehensive test framework concepts
  • Creating test concepts for unit, integration, system and acceptance tests
  • Preparing test strategies, organizational structures and test plans
  • Planning tests, capacity and sequence
  • Designing test environments and infrastructure
  • Developing traceability concepts
  • Ensuring audit-proof IT documentation according to IT standards and business-specific laws, incl. IEEE, ISO, MaRisk, GDPdU, GoBS

 

R&T Management

Testing takes a special position in complex project situations. Knowing about interdisciplinary forms of organization, quality-based control mechanisms and a specific use of language are important success factors. Besides profound methodical know-how, risk-oriented procedures and economic aspects play an important role in planning and managing IT quality also in terms of cost-benefit aspects.

Test management also means professionally handling errors and failures. A reasonable level of pessimism and sensitivity together with a high level of soft skills are needed to adequately react to situations with high quality requirements and tight schedules.

Our certified consultants have extensive expertise and experience in requirements, test and fault management. With their long-term experience, they support businesses in implementing quality objectives and best practices and control the entire life cycle from initial requirements to production system acceptance.

Our services:

  • Designing, planning and managing IT projects
  • Providing support for requirements, test and risk management
  • Planning and supporting software application operations
  • Designing and implementing application management
  • Ensuring implementation of internal and external regulations
  • Implementing IT quality standards and methods
  • Coordinating requirements and test activities, also in large-scale project organizations
  • Communicating and moderating on all project levels
  • Designing, introducing and operating test tools, incl. HP Quality Center, Silk Central, Jira
  • Conducting in-house trainings and performing know-how transfers according to ISTQB® and IREB®
  • Performing moderation, crisis management and temporary management

 

R&T Improvement

In order to preserve and improve quality objectives in IT projects, the requirements and test procedures used in a business have to be continuously monitored and assessed. A critical monitoring of process and method requirements and regulations against their actual application in line and project activities sheds light on the discipline applied and the requirements’ validity. We call this process R&T Improvement.

In this respect, requirements management and software testing should not be an end in themselves, but instead act as support for business targets. If a requirement or a test case lacks a dedicated business case, it should always be called into question. R&T Improvement makes it possible to consider business targets regarding time, budget and quality in IT quality process improvements. By evaluating processes and organizations, their current level of maturity can be identified and improvement potentials determined. The use of established assessment procedures leads to quick results and helps define controllable improvement steps.

One of our most important principles: You need the right solution to achieve sustainable and good results! We at findic support businesses in evaluating requirements and test processes using established model approaches.

Our services:

  • Assessing and evaluating requirements and test processes
  • Improving ITSM processes and process models based on best practices [e.g. ITIL®]
  • Developing and applying maturity models [e.g. SPICE®, CMMI®, TMM® Test Maturity Model]
  • Developing and implementing governance models based on [e.g. COBIT®, VaL IT]
  • Developing business process models [e.g. TPI NEXT® Test Process Improvement]