Digitalization and automation

Margin and cost pressures as well as stricter transparency requirements lead to an intensified search for optimization potential in processes. Automation is one way to reduce activities that do not create additional value. Staff should be relieved of monotonous tasks in order to be able to spend more time on value-adding activities.

Process automation is one instrument that can be used to reduce manual efforts in processes. Robotic process automation (RPA) refers to the use of software that imitates manual activities in dealing with IT systems which are repetitive and rule-based using structured data.

RPA is a fast and inexpensive automation option which can be deployed as a practical interim solution or even permanently.

The three-tiered process for the introduction of robotics, as tried and tested by the zeb.group, is as follows:

1. Analysis of potential
  - Analysis of possible pilot processes
  - Prioritization & selection of pilot processes

2. Conceptual design & implementation of pilot
  - Creation of a technical concept for pilot processes
  - Installation of RPA software
  - Implementation of pilot processes

3. Full implementation & further integration
  - Automation of additional core processes
  - Identification of additional RPA process candidates